problem solving slide update

2020/2020-06-09_IT101-DM/slides/problem_solving.md

-../../2020-03-12_IT101-DM/slides/problem_solving.md
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2020/2020-06-09_IT101-DM/slides/problem_solving.md

+# Problem solving
+A guide for solving computing issues
+
+1. Express the problem 
+  * Write down what you want to achieve
+2. Search for help 
+  * Read **FAQs**, **help pages** and the **official documentation** well before turning to Google
+  * Use stack exchange, forums and related resources carefully
+3. Ask an expert 
+    * You have to submit the problem in writing
+    * Make the question interesting
+    * If you supply a trivial problem, it will stop answering