* If you know already to which services you need access, please specify it in the ticket.
...
...
@@ -29,11 +29,11 @@ In case you are not a member of the university, please ask your collaborator at
The password you will receive from the system administrators is temporary and **it will expire after one month**, so you have to reset it as soon as possible. It is usually sent as a link to [PrivateBin](https://howto.lcsb.uni.lu/?passwords). **This link is valid for one week and is deleted after you see it once**, thus you need to keep it open until you have followed these steps to reset your password:
1. Go to [lums.uni.lu](https://lums.uni.lu) and login with your LUMS username and the temporary password you received.<br>**NOTE:** If you experience any issues at this step, try to use *Chrome* browser for this procedure.<br/><imgsrc="/external/img/lums_login.png"height="200px"><br/>
1. Go to [lums.uni.lu](https://lums.uni.lu) and login with your LUMS username and the temporary password you received.<br>**NOTE:** If you experience any issues at this step, try to use *Chrome* browser for this procedure.<br/><imgsrc="../../external/img/lums_login.png"height="200px"><br/>
Should the login look different from this, e.g. like a pop-up, click on **x** or **Cancel** to close it.
2. You will be prompted to reset your password:<br/>
3. Enter your temporary password into the field **"Current Password"**.
4. Leave the **"OTP"** field blank.
5. Enter a new password of your choice in the field **"New Password"** and repeat the same password in the field **"Verify Password"**. This is the actual password you need to use from now on, so make sure to remember it.
...
...
@@ -44,10 +44,10 @@ It is a good practice to use a password manager which will not only help you to
## Changing password for LUMS accounts
If you want to change your password for the LUMS account, you can:
1. Go to [lums.uni.lu](https://lums.uni.lu) and login with your LUMS credentials: