Merge branch 'call-forwarding-addon' into 'develop'

More options for call forwarding.

See merge request R3/howto-cards!116

external/general/remote-working/remote-working.md

@@ -74,6 +74,8 @@ Use the [LCSB R3 Gitlab](https://git-r3lab.uni.lu) to develop and share code.
 
 ## Forwarding phone calls
 
+### To another phone number
+
 If you want to forward phone calls from your office phone to another number, follow these steps:
 
 1. Connect to the university VPN (see instructions above).
@@ -83,3 +85,17 @@ If you want to forward phone calls from your office phone to another number, fol
 5. Check the box in front of "Forward all calls to:".
 6. In the drop down menu select the number, or "Add new number" and enter 0 followed by the number you want to forward to (the additional leading zero is necessary to enable calls to outside the university).
 7. Click on "Save".
+
+### To voice mail
+
+1. Follow steps 1-5 from above.
+2. In the drop down menu select "Voicemail".
+3. Click on "Save".
+
+With this option you will get an email with a mp3 file of the voicemail recording.
+
+### More options
+
+You can find more options for call forwarding in [the voice mail options in OWA](https://owa.uni.lu/owa/?bO=1#path=/options/callanswering). There you can set up call forwarding during specific times, when your calendar shows you as busy, for specific callers only or give a selection of several numbers to forward to.
+
+The drawback is that it will still always first ring your office phone and only when you do not pick up the settings will take effect. Also, **forwarding to foreign numbers is not possible in OWA**.