diff --git a/docs/content/faq.rst b/docs/content/faq.rst
new file mode 100644
index 0000000000000000000000000000000000000000..b55c374d3a7eb11a2f14166f2913653740f266c6
--- /dev/null
+++ b/docs/content/faq.rst
@@ -0,0 +1,39 @@
+############
+FAQ
+############
+
+
+====================
+Installation issues
+====================
+
+Why am I getting all of these zlib errors?
+..........................................
+
+On certain operating systems (especially free Linux distributions) the complete
+zlib libraries are not installed.  Bedtools depends upon zlib in order to 
+decompress gzipped files.  
+
+.. code-block:: bash
+
+    - Building main bedtools binary.
+    obj/gzstream.o: In function gzstreambuf::open(char const*, int):
+    gzstream.C:(.text+0x2a5): undefined reference to gzopen64'
+    collect2: ld returned 1 exit status
+    make: *** [all] Error 1
+    
+If you see an error such as the above, it suggests you need to install the
+``zlib`` and ``zlib1g-dev`` libraries.  This is typically straightforward using
+package managers.  For example, on Debian/Ubuntu this would be:
+
+.. code-block:: bash
+    
+    apt-get install zlib
+    apt-get install zlib1g-dev
+
+and on Fedora/Centos this would be:
+
+.. code-block:: bash
+    
+    yum install zlib
+    yum install zlib1g-dev
diff --git a/docs/content/tips-and-tricks.rst b/docs/content/tips-and-tricks.rst
new file mode 100644
index 0000000000000000000000000000000000000000..28b149b7bb7a538c01f9d98714ba9c5def3f1420
--- /dev/null
+++ b/docs/content/tips-and-tricks.rst
@@ -0,0 +1,3 @@
+###############
+Tips and Tricks
+###############
\ No newline at end of file