Commit 719d583d authored by Annegrät Daujeumont's avatar Annegrät Daujeumont
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Update internal/lab/book-lab-equipment/book-lab-equipment.md, 29.PNG,...

Update internal/lab/book-lab-equipment/book-lab-equipment.md, 29.PNG, internal/lab/book-lab-equipment/img/29.png files
parent f2ea439f
...@@ -7,16 +7,18 @@ redirect_from: ...@@ -7,16 +7,18 @@ redirect_from:
- /internal/cards/lab:book-lab-equipment - /internal/cards/lab:book-lab-equipment
--- ---
# How to book a Lab Equipment # How to book a Lab Equipment in Quarks
To help the users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown. To help the lab users to plan their work and to ensure that a lab equipment will be free to use, the Quarks software provides a booking tool. This booking tool is also used by the support team to indicate the maintenance periods, or if an equipment is not available due to a failure or a breakdown.
- [1. How to look for an instrument](#1-how-to-look-for-an-instrument) - [1. How to look for an instrument](#1-how-to-look-for-an-instrument)
- [2. How to know if an instrument is bookable](#2-how-to-know-if-an-instrument-is-bookable) - [2. How to know if an instrument is bookable](#2-how-to-know-if-an-instrument-is-bookable)
- [3. How to add an equipment to your Favorites list](#3-how-to-add-an-equipment-to-your-favorites-list) - [3. How to add an equipment to your Favorites list](#3-how-to-add-an-equipment-to-your-favorites-list)
- [4. How to book an instrument](#4-how-to-book-an-instrument) - [4. How to book an instrument](#4-how-to-book-an-instrument)
- [5. How to edit or cancel a booking](#5-how-to-edit-or-cancel-a-booking) - [5. How to edit or cancel a booking](#5-how-to-edit-or-cancel-a-booking)
- [6. How to access the booking history](#6-how-to-access-the-booking-history) - [6. How to book a lab (location)](#6-how-to-book-a-lab-(location))
- [7. How to access the booking history](#7-how-to-access-the-booking-history)
- [8. How to request booking configuration change or report an issue with Quarks?](#8-how-to-request-booking-configuration-change-or-report-an-issue-with-Quarks?)
## 1. How to look for an instrument ## 1. How to look for an instrument
...@@ -129,9 +131,23 @@ You can also edit or cancel your booking in the “Reservations” – “ Reser ...@@ -129,9 +131,23 @@ You can also edit or cancel your booking in the “Reservations” – “ Reser
![27](img/27.png) ![27](img/27.png)
## 6. How to access the booking history ## 6. How to access the booking a lab (location)
In some cases the equipment reservation is organized via lab booking. If you want to reserve a lab please select under Reservations “Locations” instead of “Equipment” as Type. The further way of proceeding is similar to described above for Equipment reservations.
![29](img/29.png)
## 7. How to access the booking history
You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by). You can have an overview of all the bookings in the “Reservations” – “Reservations” section. You can filter them by date, type (Location or Equipment), name (Bookable item) and person who have made the booking (Reserved by).
![28](img/28.png) ![28](img/28.png)
## 8. How to request booking configuration change or report an issue with Quarks?
If you wish to make one equipment bookable or make it 24 hours bookable please send a ticket to https://service.uni.lu/sp?id=sc_cat_item_lsmc&sys_id=1dac368d54be72000a5374545c1c6a62&business_service_id=014ebe3ddb6a14148bcbf9b41d96195e&action_id=ec38cb7ddbaa14148bcbf9b41d9619a3.
For all issues related to Quarks send a ticket to https://service.uni.lu/sp?id=bs_dep_catalog_entry&sys_id=0840cf71dbaa14148bcbf9b41d9619cb.
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